Owners Without an RFID Card: Register for Ski Privileges

If you are a new owner or if you did not have an RFID card from the 2020/2021 season, you will register with a new account in order to obtain an RFID card.

Members of Masthope Mountain Community in good standing receive complimentary skiing for themselves by signing a waiver of liability at the start of each season. Every year, all Property Owners must re-register for these privileges. If you do not yet have an RFID card, follow the directions below to register for the first time.

PLEASE READ THESE INSTRUCTIONS CAREFULLY.

The following step by step instructions are designed for new Property Owners or for owners who do not yet have an RFID card. If you already have an Owner RFID card, please click here for information on how to re-register. If you are not a Masthope Property Owner, please click here instead to visit our online store to make ticket and pass purchases.

HOW TO REGISTER FOR THE FIRST TIME:

ONE PERSON PER PROPERTY WILL BE DEFINED AS "HEAD OF HOUSEHOLD": If you are the primary adult (over the age of 18) that processes passes for yourself and your family, OR are a parent of children under the age of 18, we are going to call you the "head of household" for purposes of registering online. You don't necessarily have to be the deeded Masthope Property Owner to be considered "head of household." The "head of household" should be the primary person whose family will be utilizing the ski privileges. Do NOT register children over the age of 18 under your account (or your grandchildren - Please let them be attached to their parent's account). Adult children and grandchildren must be registered with their own email address and are required to sign their own waiver.

If you are the "head of household," CLICK HERE TO REGISTER. (This registration link is for Masthope Property Owners only.)

The registration screen will ask for a webcode. Please leave this field BLANK. Ensure all other requested information is filled in, including the password field. You are creating an account that will be used to renew cards again for future seasons.

Once you complete registration, click the "Continue" button, then click "View Group Products." (Shown Below)

After selecting "View Group Products," the following screen will display. Click the cart icon to add the RFID ski privilege card to your cart.

The following screen will then display. Select yourself under "Party Member," then click the "Add to Cart" button.

The following screen will display. Click "Continue Shopping" to add more members of your party. If you are just registering yourself, you can click "Go to Cart" to checkout.

Add other members of your party by clicking "Add new party member."

After selecting "Add new party member," the following screen will appear. Click on "I DON'T HAVE A PASS."

The following screen will display (below). Fill in the requested information. If this party member is under the age of 18, a parent or guardian's email should be provided, so the parent or guardian can sign a waiver of liability on the minor's behalf. If the party member is over the age of 18, their own email should be provided, so they can receive an email to sign their own waiver. You do not have the ability to change a user's email on file once it has been entered. If there is an error with the email on file for a specific party member, please EMAIL us at bigbear@ski-bigbear.com to correct it.

Select this member's relationship to you, then click "Continue" to add them to your cart.

Repeat the process outlined in the steps above for each person in your party/family. Once you have added everyone, click "Go to Cart." The following screen will appear. Next, click "Checkout."

In the checkout process, the store will ask you to review the items in your cart, your information and your address. Once you reach the "Waivers" tab, you as the parent/guardian/adult will be able to sign waivers for minors if your email address was provided for them. If there are party members that are over the age of 18, you will see a message indicating you cannot sign their waiver. They will receive their own waiver to sign via email and they must also register for an account to do so.

In this section, you will also be asked to provide your LOT NUMBER.

Once all required waivers are signed, click "Next" to continue. A payment screen will appear. Since there is no charge for ski privileges, simply click to continue on. On the final screen, you will be asked to review and confirm your order. If everything is accurate, click the "Next" or "Continue" button to complete your registration. Once registration is complete, you will receive an email confirmation. All submissions for ski privileges will be verified by the POC office to ensure all owners are in good standing. Passes can be picked up at the Property Owners Office during regular business hours. Please allow 72 hours to process your passes. Please note that passes lacking an appropriate photo or liability signature are considered incomplete and will not be available until corrected.

CONGRATULATIONS, YOUR REGISTRATION IS NOW COMPLETE. SEE YOU ON THE SNOW!

To view your account information and information for other party members tied to your account, click the "My Account" icon in the top right corner of the online store.

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