Renew Your Masthope Property Owner Ski Privileges

Every year, all Masthope Property Owners must re-register for ski privileges on their RFID Ski Card.

Members of Masthope Mountain Community in good standing receive skiing privileges for themselves by signing a waiver of liability at the start of each season. Every year, all Property Owners must re-register for these privileges. If you have skied with us before, you will use your existing RFID card you were provided with in 2021. If you lost your card, you will still "Re-Register" below. A new card will be issued for a $20 fee.

PLEASE READ THESE INSTRUCTIONS CAREFULLY.

The following step by step instructions are designed for Property Owners who currently possess a green Masthope RFID Card. If you are a new owner or if you are an owner who did not have an RFID card for 2020/2021, please click here for information on how to register. If you are not a Masthope Property Owner, please click here instead to visit our online store to make ticket and pass purchases.

If you require additional assistance, please click here for our "HOW TO RENEW" step by step video guide.

STEP 1: HOW TO RENEW YOUR PASS:

  • ANYONE 18 AND OLDER: Any Masthope member 18 years old and older will need to create their own account with their own email address. CLICK HERE TO REGISTER. (This registration link is for Masthope Property Owners only.)
  • TO REGISTER CHILDREN UNDER THE AGE OF 18: The parent/guardian of the children will create an account for themselves with their email address, and will then add children to their account under "Party Member." CLICK HERE TO REGISTER. (This registration link is for Masthope Property Owners only.)

The registration screen will ask for a webcode. The webcode is printed on the back of your green RFID card. Enter YOUR webcode in the box (include the hyphens) and ensure all other requested information is filled in, including the password field. You are creating an account that will be used to renew cards again for future seasons.

STEP 2: Once you complete registration, click the "Continue" button, then click "View Group Products."

STEP 3: After selecting "View Group Products," the following screen will display. Click the cart icon to add the ski privilege to your card.

STEP 4: The following screen will then display. Select yourself under "Party Member," then click the "Add to Cart" button.

STEP 5: The following screen will display. Click "Continue Shopping" to add children under the age of 18 to your account (if applicable.) If you are just registering yourself, you can click "Go to Cart" to checkout (Jump to STEP 10.)

STEP 6: If applicable, add children under the age of 18 to your account by clicking "Add new party member."

STEP 7: After selecting "Add new party member," the following screen will appear. Enter the webcode of the child/dependent you wish to add, then click the search icon.

STEP 8: The child's information will automatically display (below). Your email should be provided, so you (the parent or guardian) can sign a waiver of liability on the minor's behalf. You do not have the ability to change a user's email on file once it has been entered. If there is an error with the email on file or any information for a specific person, please EMAIL bigbear@ski-bigbear.com to correct it.

Select this member's relationship to you, (child or dependent), then click "Continue" to add them to your cart.

STEP 9: Repeat the process outlined in the steps above for each child under the age of 18 in your family. Once you have added everyone, click "Go to Cart."

STEP 10: The following screen will appear. Next, click "Checkout."

STEP 11: In the checkout process, the store will ask you to review the items in your cart, your information and your address. Once you reach the "Waivers" tab, you will be asked to sign waivers for yourself as well as any children or dependents under the age of 18 that you have added to your account (if applicable.) In this section, your Masthope LOT NUMBER should display.

STEP 12: Once all required waivers are signed, click "Next" to continue. A payment screen will appear. Since there is no charge for ski privileges, simply click to continue on. On the final screen, you will be asked to review and confirm your order. If everything is accurate, click the "Next" or "Continue" button to complete your registration. Once registration is complete, you will receive an email confirmation. All submissions for ski privileges will be verified by the POC office to ensure all owners are in good standing.

IMPORTANT: Passes lacking an appropriate photo or liability signature are considered incomplete and will not be available/activated until corrected. Please make sure you have a photo uploaded of yourself under "My Account." For children or dependents that are added to your account, you must email us their photo at bigbear@ski-bigbear.com so we can add it to their card if it is missing from their profile.

CONGRATULATIONS, YOUR REGISTRATION IS NOW COMPLETE. SEE YOU ON THE SNOW!

To view your account information and information for other party members tied to your account, click the "My Account" icon in the top right corner of the online store.

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