Getting Started

Skiing and snowboarding are great activities for children and adults. It is a sport that allows for multiple generations to get off their electronic devices, play outside together and have chats together on the chairlift as they ride to the top of the mountain. New technology in skis has prompted many people to try the sport. Snowboarding, once thought to be just for kids is now being enjoyed by children and adults. Ski Big Bear at Masthope Mountain is a great place to learn to ski or snowboard. We have patient and fun instructors who work hard to help you succeed. We also have a variety of terrain, allowing you to gradually progress but also allowing your friends and family who may not be beginners to ski or snowboard more challenging terrain. First time skiers and snowboarders are usually excited to try but also a little nervous about trying something new. Hopefully this information will help prepare you for your first day of skiing or snowboarding.

Know the Code

Common Sense... it's one of the most important things to keep in mind and practice when on the slopes. The National Ski Areas Association (NSAA) believes education, helmet use, respect and common sense are very important when cruising down the mountain. NSAA developed "Your Responsibility Code" to help skiers and boarders be aware that there are elements of risk in snowsports that common sense and personal awareness can help reduce.

Seven Points to Your Responsibility Code

  1. Always stay in control, and be able to stop or avoid other people or objects.
  2. People ahead of you have the right of way. It is your responsibility to avoid them.
  3. You must not stop where you obstruct a trail, or are not visible from above.
  4. Whenever starting downhill or merging into a trail, look uphill and yield to others.
  5. Always use devices to help prevent runaway equipment.
  6. Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
  7. Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.

Know the code: It's your responsibility. This is a partial list. Be safety conscious.

Manmade Snow

Most ski areas now incorporate manmade snow into their season to provide a great base of snow, extend the season and augment what Mother Nature provides. Ski Big Bear has the capability to make snow on all of the trails and tubing area. Snowmaking requires water, compressed air and very cold temperatures. If it's cold enough to make snow, we will be working to make the best snow possible. If there isn't snow in your backyard, come to ours, we'll have plenty.

Surface Lifts (Magic Carpet and Sunkid Lifts)

The Magic Carpet and SunKid are surface lifts... a way to get back to the top of the mountain without having to ride the chairlift. Think of it as a moving sidewalk for the snow. Your feet never have to leave the ground. These lifts allow you to ski or snowboard to the bottom of the Snowbird Trail, where you'll then scoot onto the conveyor and it will take you back to the top. Ski Big Bear has 3 surface lifts.


Ski Big Bear has 4 aerial chairlifts. Each chair on the chairlift is able to hold one or two people. The chairlift takes you to the top of the mountain. Chairlifts require a little practice to use. Beginners should start with the Little Bear Chair. Ski Big Bear recommends that you take a lesson with the ski school to learn how to ride the chairlift. Make the lift attendant aware if it is your first time riding the chairlift. No matter how long you have been riding a chairlift, you should ride with the safety bar down, sit still, always face forward and never reach for a dropped item.


Skiing and snowboarding are active sports. You will want to wear comfortable clothing, and it is advisable to dress in layers... preferably clothing with insulative and wicking properties. Layering allows you to add and remove layers as the temperature changes. If you start to get too warm and start to sweat, you want to be able to remove a layer or two. Otherwise, it may cause you to become too chilled when the temperature drops. If the temperature drops, you can add more clothing to your comfort level. Cover your basics with water resistant or waterproof pants and winter jackets.

Warm Feet

What about your feet? It is advisable to wear one pair of socks. Toes tend to stay warmer when they have the ability to move around. Wearing multiple pairs of socks tend to limit movement and in turn cause your toes to feel very cold. If your socks become wet, change to dry socks as soon as possible. Socks are available at ski shops that help to wick moisture away while keeping feet toasty warm.

Warm Hands

Gloves or Mittens? Usually this is a matter of preference. If deciding for small children, mittens will generally keep your hands warmer than gloves.

Eye Protection

Goggles and sunglasses are a must when skiing or snowboarding. The reflective snow may cause UV rays to burn unprotected eyes. Even if it doesn't seem very bright outside, take precautions to protect your eyes.


Helmets are recommended for anyone participating in snowsports. They can help to protect your head should you collide with another skier, objects on the mountain or the ground. Helmets are not all the same. A helmet used for an activity other than skiing or snowboarding will probably not protect your head as well as one designed specifically for skiing and snowboarding. Educate yourself as to proper use and fitting of a helmet. If you are not sure, we will be glad to help. Rentals are available. The National Ski Areas Association provides information on helmets and encourages all parents to get their kids skiing or snowboarding with a helmet.

Best Times to Go

Ski areas are busiest during Christmas week, Martin Luther King weekend, President's Day weekend and the week immediately following President's Day. Weekends are busier than weekdays. Ski areas generally do not close for weather unless the weather makes it unsafe to ski or ride the lifts. We will be open even on rainy days. If you aren't sure, feel free to call.

When You Arrive for a Lesson

When you arrive at Ski Big Bear, go right to the Snow Sports School. There you will be able to arrange for your lift ticket, rental equipment, and lessons. If you happen to need anything, there is also a small ski shop that has some basics to help keep you comfortable. From the Snow Sports School, you will then go to the rental shop to pick up your equipment. The staff will help you decide on appropriate equipment sizes. Once you have your equipment, meet at the appropriate spot to begin your lesson. Throughout the day, take breaks to eat snacks and meals, drink lots of water and apply sunblock. Lockers in the rental shop and cubbies in the lodge are available for storing shoes, bags, etc.

Lift Tickets

Lift tickets are required for everyone on the mountain, no matter their age. There is no charge for a lift ticket for children 5 years or younger with a paying adult, but they must have the lift ticket. Lift tickets have an abridged waiver printed on them. By using the lift ticket, you are agreeing to the waiver. All lift tickets are non-refundable and non-transferable. Ski Big Bear introduced an access card containing an RFID chip during the 2020/21 winter season to replace paper tickets. Lift tickets are loaded electronically onto this RFID access card. The card is scanned by either a scanner or a gate at the lifts. The card can be reloaded online with future tickets, which allows for direct to lift access.

Rental Equipment

If skiing, your rental package will include skis, boots and poles. You may want to go without the poles the first day. Some people feel that they are too much to keep track of the first day. Snowboard rental packages include boots and a snowboard. Helmet rentals are available for an additional fee. The staff will adjust the bindings on the skis and snowboards to fit you and your style of skiing or snowboarding. Be prepared to provide the rental shop with your height and weight to make the appropriate adjustments.


Each year, Ski Big Bear provides hundreds of lessons to customers just like you. Most of our customers take private lessons. Having your own instructor allows them to give their undivided attention to you. This will help you get the most personalized service. Group lessons are available, but there is no guarantee what ability and age the members of the group will be. Group lessons are only available to skiers and snowboarders over the age of 6. It is possible for two people to share one instructor if they are of comparable ability. Lessons generally last for one hour. That time can be lengthened if requested. Talk to the Snow Sports School Director. Advance reservations are encouraged, but not required. Your first lesson will focus on working with your equipment. Standing up, gliding on snow, starting and stopping will be covered. Depending on how quickly you progress, your lesson may include more. At the end of your lesson, if you feel your instructor earned it, it is customary to tip your instructor 10%-20%.


If you have mentioned that you want to learn to ski or snowboard, chances are you have thought about or someone else has told you that there is a possibility for injury. Since 1970, ski injuries have dropped 50% due to changes in technology affecting ski equipment. Our mountain maintains a ski patrol whose sole purpose is to maintain safety on the mountain. They will check passes, provide first aid and supervise behavior on the mountain. By using the facilities at Ski Big Bear, you agree to the waiver that is printed on the lift ticket.

1. Be Ready

Be ready to slow down to avoid objects or other people at any time. Ski and ride in such a way that you are always able to control yourself regardless of conditions, and avoid others and objects you may encounter on the run, groomed or otherwise.

2. Stay Alert

Stay alert to what’s going on around you, especially other skiers and riders. Being aware of those around and changing conditions will help you have a fun and safe day on the hill.

3. Plan Ahead

Ease up at blind spots, check uphill when merging onto trails, and give other skiers plenty of room when passing. Look out for spots on the run where traffic merges or where you can't see what's coming next. If you are unfamiliar with a run, take it easy the first time down and make note of places where you'll want to slow down. Also, give other skiers and riders lots of room, especially if you are passing them. There's plenty of space out there, so there's no need to crowd each other.

By doing these three things on every run, you'll be helping keep the slopes safe and enjoyable... for you and everyone else.


Your kids are going to LOVE Ski Big Bear! Snow Sports School is the perfect place for them to start. We provide private lessons for children as young as 4 years of age. Group lessons are available for children as young as 6. Group lessons are available for 1st time beginners only.